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Fix Windows Update Service Could Not Be Stopped Problem

Methods to solve “Windows Update Service Could Not Be Stopped” Problem

While automatically downloading and installing updates is great in theory, it’s a problem for most of us in reality. There are 3 possible fixes below to solve the “Windows Update service could not be stopped” problem.

Windows Update Service Could Not Be Stopped

Method 1: Stop WUAUSERV Process

If we can’t stop Windows Update service, we can use Command Prompt with administrative privileges to solve this issue.

Step 1: Right-click the Start menu and choose Task Manager to run it.

Step 2: Click the Services tab to expand Task Manager, and navigate to the wuauserv service under the Name column. Note down the PID number.

Step 3: Type cmd in the search bar, right-click Command Prompt and then choose Run as administrator.

Step 4: Type the command taskkill /f /pid PID and press Enter to run this command. Replace PID with the wuauserv service number we noted down before.

Then we should successfully fix the “Windows Update service could not be stopped” problem.

Method 2: Clear the Contents of Update Folder

We can also try to clear the contents of the Update folder to stop the Windows Update service.

Step 1: Type cmd in the search bar, right-click Command Prompt and then choose Run as administrator.

Step 2: Type the command net stop wuauserv and net stop bits. Then press Enter after.

Step 3: Open Windows Explorer, click This PC and navigate to the location C:WindowsSoftwareDistribution.

Step 4: Click SoftwareDistribution and press the Ctrl + A key together to choose all files, right-click on this window and click Delete to delete all the contents of the SoftwareDistribution folder.

Step 5: To restart the Windows Update service and Background Intelligent Transfer Service (BITS), type the commands net start wuauserv and net start bits in Command Prompt and press Enter to run them.

After finishing all the steps above, we can stop the Windows Update service successfully.

Method 3: Perform a Repair Installation

We can also try to perform a repair installation. We need to create bootable Windows 10 media firstly.

Create Bootable Windows 10 Media

Step 1: Click Download tool now to download the Media Creation Tool from Microsoft. Open the file just downloaded, read Applicable notices and license terms carefully and click Accept.

Step 2: Choose Create installation media (USB flash drive, DVD, or ISO file) for another PC and click Next.

Step 3: Select language, architecture, and edition. Or just check Use the recommended options for this PC. Click Next to continue.

Step 4: Choose which media we want to use: USB flash drive or ISO file. It depends on the device we want to use to store this image. Click Next to continue.

Step 5: The storage media connected to our computer will show up. Select a USB or DVD drive and click Next.

Step 6: The Media Creation Tool will download the necessary files.

Now we can start the recovery drive to solve the booting problem through the steps below.

Perform a Repair Installation

Step 1: Insert the installation drive to boot our computer.

Step 2:Select language to install, time and currency format and keyboard or input method, and then click Next.

Step 3: Click Repair your computer to enter the Windows Recovery Environment.

Step 4: Select Troubleshoot firstly and then choose Reset this PC.

Step 5: Select Keep my files. Wait while the Reset this PC process prepares to start.

Step 6: Once Reset this PC is loaded, enter the password for our account and then click Continue.

Step 7: Click the Reset button.

After completing the process of Reset this PC, check if the problem is solved.

Further Reading: An Useful Method to Protect Your Windows

Sometimes, an automatic Windows update can cause data loss. Thus, in order to keep our data safe, we need to back up our data ahead of time. There is a piece of great backup software – MiniTool ShadowMaker we can try to do this job.

MiniTool ShadowMaker

MiniTool ShadowMaker is a data protection and disaster recovery solution for our PCs. With its Backup function, we can back up files, partitions, OS and even the whole disk. Then we are able to restore data with the Restore function if we encounter system crash, hard drive failure, and more.

Meanwhile, we can use its Media Builder tool to create bootable media in advance.  If our computer fails to boot, we can restore the system to a normal state with the bootable media. It is also a powerful piece of file sync software that allows us to sync files and folders.

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